Stronghold IT provides next-generation, personalized remote computer support services for Small to Medium and Enterprise clients. Live support coverage extends to technologies that we use every day. Stronghold IT’s comprehensive support coverage spans over 100 desktop software applications, servers, hardware devices, printers, peripherals, routers and modems. Stronghold IT was founded by a team of highly experienced and qualified Microsoft engineers passionate about raising the bar on service quality. Stronghold IT's customer approval rate of 95% and resolution rate of 92% are amongst the highest in the computer support industry. Mainly based in the South Yorkshire we also currently supporting clients based in and around Sheffield, the Midlands, Southampton, Glasgow and London areas meaning where ever you are in the uk you can rest assured we have the resources to deliver the service you deserve in the areas you want.
Our main objective with our IT Support contracted clients is to provide zero downtime. Whilst this is not always possible for a multitude of reasons we consistantly achieve excellence in proactive support which often means we inform our clients of impending issues well prior to the end users being aware of any issues. This enables us to schedule downtime which is often out of hours to minimise business distruption.
Through our investment in remote monitoring technologies some of the products we are able to maintain and monitor are:
The list above is by no means exhaustive and we would encourage you to contact us with your specific requirements and browse the remainder of the site to see how our business could give you the ability to become more productive and ultimately more profitable.