IT Support Doncaster

Local Support

Being a major player in the IT support doncaster and south yorkshire areas we can be sure that we are able to respond quickly and efficently to our Ad-hoc support queries. To guarantee a quick response we would normally recommend that your computers, networks and servers are covered by a support agreement, but if your company is within a 250 mile radius Stronghold IT Services Ltd are usually able to provide an engineer on-site on a next day basis to solve problems for non-contract customers. Our competitive rates provide a Microsoft qualified engineer to your premises to solve problems on a fixed callout and hourly or daily rate. Our support engineers have experience in all mainstream software and hardware technologies, plus the backup of 3nd line support from manufacturers and software vendors to ensure that problems are resolved in a professional and timely manner.

Enterprise IT Support

Our Enterprise Support service is designed to provide comprehensive support for software issues on most leading platforms either by telephone, modem/ISDN dial up, ADSL or a site visit. The service encompasses desktop, server and application layer coverage based on a flexible incident purchase basis. Our Enterprise Support Team are all experienced engineers qualified to at least MCSA level. For more details on our Enterprise Support please contact us on the number above.

Hardware Support

Our hardware support service provides a guaranteed response within agreed timescales for most major brand and clone hardware. Our tailored approach to support means that key equipment can be covered on a response time as little as two hours to site, and other equipment on for example next day. In this way you can mix and match the service level you need to get the most appropriate service to match your business needs. Please call our support team now to discuss your needs in more detail.